Customer service - information

ZusenZomer aims to make any client a happy client. We are proud of more than 25.000 satisfied customers already and still counting! 

Ordering from ZusenZomer is quick and easy.

Either with or without an personal account. Your personal details and online payment are processed in a secure environment. The information on our website, such as whether items are in stock, is always up to date, and all prices include VAT. After you have submitted your order, you will automatically receive an order confirmation email including your order details. ZusenZomer dispatches orders to destinations in and outside the Netherlands. You can follow the progress of your order via the track & trace link you will receive in your email. Service is of the utmost importance to ZusenZomer. Therefore every order is handled with great care.


Further questions?

If you have any further questions or suggestions relating to the return or exchange of our hammam towels, please send us an email at info@zusenzomer.com. Or check our FAQ information. 


Complaints procedure

We want you to love our products. If you have a complaint about our products or service, please contact us. We will be pleased to find a solution the most convenient for you. We will respond to your complaint within 1 to 2 working days.